1. Introduction
By using this website (www.ecojutecrafts.com), you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making any purchases or engaging with our services.
2. Product Information
We strive to ensure all product descriptions, images, and prices are accurate. However, minor variations in color and design may occur due to the natural materials used in our jute products. If a product differs significantly from its description, we will issue a refund or replacement.
3. Ordering and Payment
By placing an order, you agree that all information provided is accurate and complete. We accept payments through secure gateways (e.g., credit cards, PayPal). All prices are listed in BDT, and you are responsible for any additional bank charges, taxes, or fees.
4. Shipping and Delivery
We aim to process and ship orders within 5 business days. Delivery times vary depending on the destination. EcoJute Crafts is not responsible for any delays caused by third-party couriers or customs. Tracking information will be provided once the order has been dispatched.
5. Returns and Refunds
We accept returns within 1 week of delivery for items that are unused, in their original condition, and packaging. Refunds will be processed once the returned item is received and inspected. Shipping fees are non-refundable, and the buyer is responsible for return shipping costs unless the product was defective or incorrect.
6. Intellectual Property
All content on this website, including text, images, logos, and product designs, are the property of EcoJute Crafts and are protected by copyright and trademark laws. Unauthorized use of our content is strictly prohibited.
7. User Accounts
You may be required to create an account to make purchases on this website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
8. Limitation of Liability
EcoJute Crafts is not liable for any damages or losses arising from the use of this website or the purchase of products, except as required by law. We will not be held responsible for indirect, consequential, or punitive damages.
9. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using our website, you agree to the terms of our privacy practices.
10. Governing Law
These Terms and Conditions are governed by the laws of Bangladesh, and any disputes arising from them will be subject to the exclusive jurisdiction of the courts in Supreme court.